TERMS:
We accept Visa, MasterCard, Discover, and American Express. We also accept cash, check, money order, and debit cards.
If you would like to place an order over the phone, please call (717)667-6822.
To place an order through mail, please send a request to our company's address below.
Shipping of our tents, sleeping bags, and Camp Chef cookware:
| Average Processing Time |
2-3 days |
| Shipping Carriers |
FedEx |
| Other notes |
We currently can not ship to Hawaii or Alaska. |
Return Policy:
Customers wishing to return merchandise must return the merchandise within 30 days of ship date and comply with all return policies. Returns will be handled according to the following schedule:
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Supplier Return Policy
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| Defective Upon Shipment |
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Credit for cost of item(s) or replacement |
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| Refused Delivery |
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Credit for cost of item(s) minus 15% or $5 restocking fee* |
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| Accepted Delivery |
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Credit for cost of item(s) minus 15%-100% restocking fee* |
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| Damaged, Missing Parts |
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Non-Returnable, contact manufacturer for returns or missing parts |
Defective products are eligible for credit or replacement within 30 days of dealer invoice date. Replacements will be shipped upon receipt of defective merchandise via ground shipment at Supplier's expense. All returns should be sent prepaid shipping to:
We R Camping Gear, Inc. (ATTN: Returns)
781 Honey Creek Rd
Reedsville, PA 17084
Return shipping on defective merchandise may be reimbursed up to the original shipping cost of the item. Packages must have a brief description of the product defect inside. All items must be returned in the original packaging. Allow 14-21 business days for processing returns. SUPPLIER DOES NOT HANDLE REPAIRS
